Privacy Policy

This Privacy Policy explains how Olphin ("we", "us", or "our") collects, uses, stores, and discloses information when you use our AI-powered video and image generation platform (the "Platform").

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and our Terms of Use.

We collect information you provide directly, information collected automatically when you use the Platform, and information from third-party service providers that support core operations.

• Account information: name, email address, login identifiers, authentication records, and account preferences.
• Billing and transaction information: payment status, package records, invoices, and anti-fraud metadata (full card details are processed by payment partners).
• User content: prompts, uploaded files, generation settings, generated outputs, moderation outcomes, and related metadata.
• Technical data: IP address, browser/device type, operating system, timestamps, error logs, and performance diagnostics.
• Usage analytics: pages visited, feature interactions, session activity, and aggregated service metrics.
• Communications: support requests, feedback, legal notices, and policy-related messages you send to us.

• Provide and operate generation workflows, account features, and customer support.
• Process payments, manage credits, detect abuse, and prevent fraud or unauthorized access.
• Apply safety checks, moderation, policy enforcement, and legal compliance controls.
• Improve product quality, reliability, and user experience through analysis and diagnostics.
• Communicate service updates, policy changes, billing notices, and security alerts.
• Investigate violations of Terms of Use and protect rights, safety, and platform integrity.

Where required by law, we process personal data based on one or more legal grounds, such as contractual necessity, legitimate interests, legal obligations, and consent.

When we rely on consent, you may withdraw consent as permitted by law.

We do not sell your personal information for cash consideration. We may share information only as needed for service delivery, legal compliance, and platform protection.

• Service providers: hosting, storage, analytics, authentication, payment processing, customer support, and security vendors.
• AI infrastructure and model providers: only to the extent required to process generation requests and maintain platform functionality.
• Legal and regulatory disclosures: when required by law, court order, legal process, or government request.
• Business transfers: in connection with merger, acquisition, financing, restructuring, or asset sale.
• Protection purposes: to investigate, prevent, or respond to fraud, abuse, security incidents, or rights violations.

We retain information for as long as reasonably necessary to provide the Platform, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records.

Retention periods vary by data category, account status, legal requirements, and operational necessity.

We implement administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.

No method of transmission or storage is completely secure. You should also protect your account credentials and use strong authentication practices.

We use cookies and similar technologies for authentication, session continuity, performance, analytics, and service reliability.

You may control cookies through your browser settings, but some features may not function properly if essential cookies are disabled.

Your information may be processed in jurisdictions other than your own. We take reasonable steps to protect data during cross-border transfers as required by applicable law.

The Platform is not intended for children below the minimum age permitted by applicable law. We do not knowingly collect personal information from children in violation of applicable requirements.

If you believe a child submitted personal information improperly, please contact us so we can take appropriate action.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to request portability or object to certain processing.

You may also have rights related to marketing preferences and to lodge complaints with competent supervisory authorities.

To exercise available rights, contact us using the details in the Contact section.

The Platform may include links or integrations to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for third-party privacy statements or conduct.

We may update this Privacy Policy from time to time. Updated versions become effective when posted on this page unless otherwise specified.

Your continued use of the Platform after the effective date constitutes acceptance of the revised Privacy Policy.

For privacy, compliance, or data-rights requests, contact us at the email below:

plantslect@gmail.com